Announcements

  1. v2.0.1 - Email Signatures, File Attachments & Email Status

    Minor Update!

     

     

    Email Signatures

     

    You can now automatically add email signatures to your replies! Simply edit your signature in the settings menu.

     

    Thanks to Scott for the suggestion!

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    Signatures for replies

    A simple signature feature for replies would be awesome.

    Scott
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    File Attachments

     

    You can now add file attachments to your email replies.

     

    Email Status Indicator

     

    We have implemented an indicator to show if an email has not been opened, this is displayed as a red highlight beside the email.

     

    Thanks to Antonio for the suggestion!

     

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    Reach response indicator

    When filtering through the inbound emails, there is no indicator that tells you if someone has already opened and/or responded! It would be good to also know/have a category of "waiting for response" of emails we have responded to.

    antonio
    Shipped

    0

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  2. v2.0 - MailBox

    New Feature
    Improvement
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    We're excited to launch our biggest update to the Reach215 dashboard yet!

     

    MailBox

    MailBox allows you to view and reply to all incoming emails within the dashboard, removing the need for all incoming emails to be forwarded to your inbox.

     

    Reach215's AI will automatically tag all incoming mail as 'Interested', 'Not Interested', 'Out of Office', 'Unsubscribed' and 'Wrong Person' so you can prioritise your responses.

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    Reply & Forwarding

    Reply to any emails from within the dashboard with the Rich Text editor, or Forward the chain to your main inbox or a colleague.

     

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    Email Notifications

    Never miss an opportunity with Email Notifications. Once an interested response is received you'll get an automatic email.

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    This is a beta feature and we are still actively working on improvements.

     

    If you spot any bugs please let us know, if you have any ideas please submit them here.

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  3. v1.2.2 - LinkedIn Links

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    Minor update!

    We've implemented an update to the dashboard by now displaying LinkedIn profiles directly within each lead's profile. This improvement allows for a more streamlined workflow by providing quick and easy access to relevant LinkedIn information without needing to leave the dashboard environment.

  4. v1.2.1 - Lead Feed Updates

    Improvement
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    We've pushed a minor update to the Reach215 dashboard with improvements to the feed, including:

     

    • Job titles within the lead feed table
    • Filter by Email Opened
    • Filter by Reply Received

     

    We have also added further functionality to our backend to accommodate future updates in regards to further data enrichment such as Seniority, Website and more organisational information.

     

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  5. v1.2 - Lead Feed

    New Feature
    Improvement
    Announcement
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    Reach215's biggest update yet is here! We've made some exciting changes to the dashboard including detailed lead information, Calendly integration and data export. More details below!

     

    Lead Feed

    All leads from your Reach215 campaigns will now show in the dashboard! (You'll need to enable 2 Factor Authentication, first).

     

    Leads can be filtered by their Campaign and Status.

     

    Screenshot 2024-02-20 at 15.59.25

     

    Clicking on the lead will provide more detailed information, including email address, telephone number and website (if those details are available).

     

    Clicking Lead Timeline will provide an overview of how the contact has responded to the campaign. You'll see the timing steps when the lead was sent emails, opened, replied and when it was marked as interested. If you have Calendly Integrations enabled you'll also see when they booked a meeting.

     

    Notes have also been added to each Lead, too.

    leadtimeline

     

    Lead Status' are now able to be edited, these can be marked as:

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    Calendly Integration

    We've now added a Calendly integration to the Reach215 dashboard settings.

     

    This is crucial for those campaigns utilising a Calendly booking link within the body of the email, as sometimes recipients won't reply but just book a meeting (meaning the Reach215 system won't automatically end the email sequence). With this integration, booked meetings will end the sequence.

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    Data Export

    You can now export data as a csv file! Simply filter which status' and click Export.

     

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    Knowledge base

    Knowledge is power! We've started a knowledge base with helpful guides on Webhooks, Integrations and more.

     

     

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  6. 2 Factor Authentication + Statistics Changes

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    2 Factor Authentication

     

    More detailed lead information is just around the corner so in order to ensure data security we have implemented 2 factor authentication to the Reach215 dashboard.

     

    You can access the Enable 2FA page in the new Settings page, which can be found in the user drop-down. Enabling 2FA couldn't be easier - Just scan the QR code with your authentication app to add another level of security to your Reach215 account.

     

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    Statistics Changes

     

    We have made some minor changes to how some statistic percentages are calculated on the dashboard.

     

    Replies

    • Previously we measured the reply rate percentage based on Emails Sent
    • Now, this is measured as a percentage of Emails Opened

     

     

    Screenshot 2024-01-19 at 14.32.36

     

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  7. Webhooks!

    New Feature
    Improvement
    Artboard 1

     

    We've now integrated a webhook builder into the Reach215 dashboard!

     

    This handy feature allows you to implement Reach215 into your CRM, Slack, Google Sheet or thousands of other integrations using Zapier!

     

    The builder is incredibly easy to use, simply generate a Webhook using your preferred tool, select your campaign and the event type which should be triggered. Reach215 will then begin pushing to the webhook whenever the event is triggered.

     

    We'll be creating easy-to-follow tutorials soon but in the meantime, let us know if you have any questions!

     

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    All event types which can trigger a webhook are listed below -

     

    • All Events
    • Email Bounced
    • Email Link Clicked
    • Email Opened
    • Email Sent
    • Email Reply Received
    • Lead Interested
    • Lead Not Interested
    • Lead Out of Office
    • Lead Unsubscribed

     

    Got any other ideas? Please let us know!

     

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  8. Reach215 Dashboard

    Announcement
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    Today we release our Reach215 dashboard for our clients! This dash allows users to view top-level campaign information including total leads, emails sent, emails opened, unsubscribes and bounced emails.

     

    We have lot's of new features in the pipeline (check out our roadmap!), we'd love to see your suggestions, too!

     

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